[Services]

Warranty and service of office furniture

Warranty support, service register and additional equipment for office furniture after launch.

Warranty and service of office furniture - PoMo Union Office project

[Short answer]

What does the company get?

Office furniture service begins with saved specifications: models, articles, finishes and delivery date. It makes it easier to determine a compatible part, a warranty case, or an additional configuration option.

PoMo Union Office has been operating since 2004 and manages the project from initial data to installed furniture. The scope, deadline and cost are confirmed only after checking a specific task.

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[Price of error]

Why you can't start with a random directory

Without a register, in a year it is impossible to confidently repeat the workplace or select a compatible mechanism, fabric and fastening.

01

store the final specification and reports

This point is checked before ordering and recorded in the design or specification so that the result can be accepted according to understandable criteria.

02

record the appeal with a photo and item number

This point is checked before ordering and recorded in the design or specification so that the result can be accepted according to understandable criteria.

03

plan a stock of wearable universal parts

This point is checked before ordering and recorded in the design or specification so that the result can be accepted according to understandable criteria.

[Expert review]

What distinguishes a working solution from a beautiful arrangement

For the task “Warranty and service of office furniture,” we check not a set of items, but the connection between human behavior, layout, engineering and operation. The three criteria below must appear in the design before ordering.

01

Refurbishment and repair

Before purchasing, we check the repeatability of the series, the availability of mechanisms and the procedure for identifying the position after the launch of the office.

Required evidence
Register of article numbers, finishes, delivery dates and compatible parts
What fails if overlooked
After a year, the workplace cannot be replicated without a visual compromise or replacement of the entire area.
02

Guarantee route

We record who accepts the request, what data is needed, what relates to the manufacturer, supplier and installation, and how the position changes without stopping the zone.

Required evidence
Warranty conditions for the series and a unified register of claims
What fails if overlooked
The client remains an intermediary between several participants and does not understand who is closing the defect.
03

Composition of procurement documents

We separate goods, services, logistics and installation; We record the articles, quantities, finishes, warranty route and closing documents.

Required evidence
Line-by-line specification and agreed set of documents
What fails if overlooked
The proposals look comparable only in terms of the final amount, and the missing work appears after the contract.

[Result]

managed office operation and expansion

The work is based on four control points: initial data, planning solution, final specification, delivery and acceptance. Changes after approval are recorded and do not remain in correspondence.

  1. 01

    Brief and plan

    We collect staff, premises, restrictions, budget guidelines and launch date.

  2. 02

    Planning and selection

    We verify workstation fit, clearances, storage and building services, then compare compatible product ranges.

  3. 03

    Specification

    We record SKUs, dimensions, finishes, quantities, logistics, installation and approved substitutions.

  4. 04

    Delivery and acceptance

    We label each shipment by zone, assemble the furniture and close every item in the acceptance report.

[Catalog]

Relevant furniture categories

All catalog series

Office chairs

Compare series, images and published characteristics. Finishes, availability and deadlines are confirmed in the request.

Open catalog

Work tables and stations

Compare series, images and published characteristics. Finishes, availability and deadlines are confirmed in the request.

Open catalog

Office accessories

Compare series, images and published characteristics. Finishes, availability and deadlines are confirmed in the request.

Open catalog

[Q&A]

Questions about the solution “Warranty and service of office furniture”

Direct answers without unconfirmed prices, terms and local promises.

Discuss the problem
What is included in the Office Furniture Warranty and Service solution?

The project includes analysis of initial data, verification of layout, selection of compatible series, line-by-line specification and agreed upon delivery and installation scenario. The exact composition depends on the object.

What should be checked before approving the solution?

Without a register, in a year it is impossible to confidently repeat the workplace or select a compatible mechanism, fabric and fastening. First of all: store the final specification and documents

How should the completed result be accepted?

Result criterion: managed operation and expansion of the office We check the layout, completeness, articles, finishes, assembly and comments on the act.

How is the cost calculated?

The cost is calculated after confirmation of layout, quantity, configurations, materials, address, logistics and installation. Unconfirmed prices are deliberately not published on the page.

Is it possible to implement the project in another city in Kazakhstan?

Yes. Design can be carried out remotely, and the route, packaging, installation and deadline are calculated for a specific city and site.

What information is needed to get started?

You need an up-to-date PDF or DWG, number of employees, list of premises, photographs of the facility, city, desired launch date and budget guideline.

[See also]

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[Next step]

Get the project and line-by-line specification

Send us your plan and staffing program. We'll tell you what's missing for the calculation and suggest the next working step.

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